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Please Join Us for a Full-Day Workshop:
Customer Loyalty as a STRATEGY
Take your customer loyalty program to the next level: make it a money-making business strategy complete with measurement tools.
Researchers found that even insignificant changes in customer retention rates have resulted in extraordinary improvements in profitability. One survey found that a 5% shift in customer retention consistently resulted in 25–100% profit swings.
During our full-day workshop you will be able to determine if Customer Loyalty is a strategy needed for your organization.
- Develop a dashboard to maintain focus
- Create action steps to retain loyal customers
- Develop a methodology to measure employee loyalty
- Examine relationships between customer loyalty and profitability
- Identify core Points of Connection
- Understand if this strategy will help you achieve your strategic objectives
If a Customer Loyalty Strategy is right for your organization and it is successfully implemented, you could expect:
- Increased profits
- Reduced costs
- Increased employee retention and loyalty
- Improved team culture
- Motivated and productive employees
- Increased future growth potential
- Increased competitive strength
Click here for our flyer in pdf format.
Location: 40580 Van Dyke, Suite D, Sterling Heights, MI 48313
Price: $165 single, $200 for 2 participants plus 1 FREE guest
(Yes, that’s right! $200 for 3 attendees, so bring your office manager, too!)
Materials, Lunch, & Refreshments Are Included
Time: 8:00am–4:00pm
Next workshop: Thursday, October 30, 2008
With questions please call Melissa or Cathy at 888-850-2206x0 (Mon–Fri 9:00am to 4:30pm) or contact us.
Click the appropriate button below to register for this workshop or mail a check to Inspiring Conversations LLC,
2564 N Squirrel Rd #238, Auburn Hills, MI 48326
Date: Thursday, Oct 30, 2008
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1 participant
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2 participants (plus 1 FREE!)
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